Customer reviews of Surecar Direct
At Surecar Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 65 customer reviews
Worth the journey from Kent to Bristol.
By Michael K on 17 April 2017 | Verified purchase
I purchased a Mazda 3 vehicle about 1 year ago for my wife. This was such a good experience and a quality car that led me back to Surecar Direct when I needed to change my own car. Having told Martin what I wanted they quickly sourced a second Mazda 3 to my specifications. I am very pleased with this latest vehicle. Travelled to Bristol by train to be picked up by Richard at the station and take delivery of my Mazda 3. It drives really well and when people see it they comment on the quality and good condition of the car.
Friendly and professional team
By Grant J on 11 April 2017 | Verified purchase
The team were very helpful when we were looking at the cars, very friendly and approachable. They were able to get the car ready for us within the time scales we required. Will be looking in on them again for our next car purchase.
By Luca S on 28 March 2017 | Verified purchase
The best in Bristol
Excellent customer service!
By Laura O on 17 March 2017 | Verified purchase
On my initial visit to the garage I was immediately impressed by the professional, helpful, yet no pressure approach of the team! I was keen to purchase a car from them, as opposed to the other garages I had visited, as a result of this and their positive online reviews! I even went so far as to pay slightly more for a pretty much identical car than one I had found at another garage for this reason. The car had a few little things wrong with it, e.g parking sensors not working, which to be honest I would have hoped that the garage would have picked up and fixed prior to selling it to me. I was not disappointed by their customer service however. Each problem was rectified by the garage under the 3 month warranty, I was provided with a car to use whilst mine was with them and they even washed my car!
Fantastic as always.
By Fabio C on 09 March 2017 | Verified purchase
First Class service Andy and Martin have always been very helpful and patient. SureCar Direct Thank you.
very nice experience
By Alex P on 01 March 2017 | Verified purchase
Hi,my name is Alex Peres and i bought a car from Surecare Direct,and i whant say that i.m very pleased about the cat and drive fantastic,also they fully serviced mi car before i take it,and also i had very good colaboration with the dealer.Thank you very much and i recomend Sure Direct everyone who whant to buy a good car. Thanks Sure Direct
Excellent and friendly
By Barry L on 25 February 2017 | Verified purchase
The car we purchased was as they described on their website, the garage was excellent, and very friendly, would highly recommend this garage to everyone
Superb excellence and made very welcome.
By Anthony C on 11 February 2017 | Verified purchase
Made very welcome by the sales team, excellent and quick helpful service. Superb car and would recommend Surecar Direct to anyone interested. Many thanks.
Fantastic, 5 star dealership.
By Stephen P on 26 January 2017 | Verified purchase
Surecar were superb from start to finish they really take pride in their business from the time you get there to the time you pick your car up your being looked after, no hard sale your just left to have a good look around in your own time, when I went to pick car up and was doing paper work they were still giving the car 1 final Polish from top to bottom, Martin was superb to deal with would recommend Surecar to anyone thank you.
My second car from Surecar - superb!
By Chris P on 25 January 2017 | Verified purchase
I bought a BMW 1 Series four years ago from Surecar. I was so impressed I looked there first when looking for something newer earlier this month. They had a Mazda 6 with low mileage, perfect for my upgrade. They gave me a fair trade in price and sorted everything on the Mazda so as it was ready and waiting when I turned up in a rush on Friday lunch time to pick it up as I was off for a weekend away in it - they'd even put fuel in for me!! Their customer service really is second to none. See you in another four years! ¿
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|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 17:00|
Possible Alternative times available by appointment.Closed Christmas Eve,Xmas Day & Boxing Day, Easter Sunday
& Bank Holiday Mondays
We always advise to call first before you travel !!