Customer reviews of Surecar Direct
At Surecar Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 149 customer reviews
By joe T on 16 December 2019 | Verified purchase
Buying a car is not a very nice process, there are cowboys and generally horrendous experiences out there which I've encountered...however worry NOT at SureCar. I never even pre-booked or made a phone call, I showed up to look at a Mazda6 and they took all the time in the world to show me step by step the paperwork/ history, showed me around the car and even let me test drive it with zero issues. Not a pushy sales garage in the slightest, they are just there if you need them. Being a perfectionist I pointed out so many imperfections and Martin took care of every single one of them, I had the spoiler, bonnet and front bumper re-sprayed as-well as scratches mopped out etc. On arrival I thought the 2010 car was a 2019 plate - it was absolutely pristine inside and out, the body shop definitely know what they're doing. It's early days yet however I believe this is a honest trust worthy garage, I have complete re-assurance from the experience I encountered and would highly recommend!
By lorna K on 29 September 2019 | Verified purchase
Excellent service. Caught them just as they were about to close as we were looking for a new car. They couldn't be any more helpful, all the guys stayed on while we test drove the car then sat and explained everything we needed to know. Made sure the car was ready for us on time and even delivered it to our door. Cant praise them enough!
great service fron Surecar Direct
By dawn H on 24 September 2019 | Verified purchase
Surecar direct are a very professional and personable company to deal with. nothing was too much trouble and my new car is perfect for my needs at the minute. I would have no hesitation in using them again.
By richard H on 07 September 2019 | Verified purchase
Surecar were fantastic, just picked up my Type R and the whole experience was great. The boys really go out their way to make the buying process a hassle free experience. Everything they told me about the car was spot on. I have never felt more relaxed buying a car.
An ideal experience
By george S on 06 September 2019 | Verified purchase
A really pleasant experience right from the start. I expressed an interest in a vehicle, took the car out for a test drive and at no point was there any pressure on me to buy. To top it all off they kindly delivered the vehicle to my place of work. Vehicle turned up in top condition and I'm thrilled to bits.
Very happy with everything
By helen H on 02 September 2019 | Verified purchase
Brilliant top guys with the sale of my Vw car very helpful in all transactions hope to do business again in the future thanks
Sure Service at Surecar.
By Paul C on 31 August 2019 | Verified purchase
All great. I am a serial customer of these people.
Cannot fault them
By janice F on 18 August 2019 | Verified purchase
This is the second car I have bought from Surecar, they are very professional & I have always found them to be honest & trustworthy. Their service is second to none, I would thoroughly recommend them & intend to buy from them again when I need to change my car.
First time buying direct from a dealer
By james B on 31 July 2019 | Verified purchase
I was given Surecar’s details from a friend and headed down there to buy my first car direct from a dealer having always bought privately before. We sat down and had a chat first and I told the boss what I was after in terms of car size, age, budget etc and he showed me what he thought would best suit me. The whole process was friendly, straightforward and stress free!! The follow up phone call a few days later was a nice touch, just to see how I was getting on and whether I’d got the hang of the Bluetooth!! I would definitely recommend the team at Surecar Direct to anyone who wants a local, friendly and honest service. Thankyou 🚘
Great Customer Service
By paul H on 27 July 2019 | Verified purchase
Great customer service from the team at Sure Car Direct. I am delighted with my car purchase.
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|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 17:00|
Possible Alternative times available by appointment.Closed Christmas Eve,Xmas Day & Boxing Day, Easter Sunday
& Bank Holiday Mondays
We always advise to call first before you travel !!