Customer reviews of Surecar Direct
At Surecar Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 117 customer reviews
Friendly. Helpful. Honest. Trustworthy.
By Andrew M on 26 August 2016 | Verified purchase
I had a feeling of trust and sense of welcome when I visited Surecar. The staff are friendly, helpful and I felt they tried to help me find a car I was looking for, not sell me whatever they had. As for after sales service I couldn't be happier. A couple of small issues with the car have been dealt with swiftly and without question. We have since bought a second car from them and we are just as happy with that one. Thank you!
Thank you to Martin and his team
By Steve N on 05 August 2016 | Verified purchase
Excellent customer service. I was on a tight budget and Surecar could NOT be more helpful! BIG thank you to Martin and his team for helping me find the right car for me and my family
Car buying made easy
By Brad R on 22 July 2016 | Verified purchase
In my experience surecar direct are a great garage to deal with, I went to them to view a honda civic that they had advertised. I was shown the car by Andy who was not at all pushy, and came across as honest. When I went to pick the car up a week later I delt with Martin who sorted the tax and finance out for me witch made the whole car buying experience very easy. I would definitely recommend this garage to anyone who's looking to buy a used car. ¿
Amazing dealer would highly recommend
By Chris V on 18 July 2016 | Verified purchase
"I work in the insurance industry and hear from customers about sleazy car dealers that sell them awful cars on a daily basis" Surecar Direct are amazing all the staff are happy to help with any query and aren't pushy they treat you like a person not a £ sign the car selection is outstanding and they have something for everyone. Hats off to Andy he couldn't do enough for me and I will recommend Surecar direct to anyone. All cars sold by Surecar Direct get re MOT'd and aren't released until they have no advisories which I think is brilliant Thank you again Surecar Direct.
Excellent service from beginning to end
By Sarah A on 16 July 2016 | Verified purchase
Just bought my car from surecar yesterday and it was a really pleasant experience the whole thing. Everyone was friendly, no hard sales like some places and we were told we should leave with smiles on our faces and that was what we did with the help from surecar. The car went through a service and MOT and is immaculate inside. New car mats added and the owner took the time to come to the car and show us exactly where everything is on the car & how all the buttons work. Just a really great car buying experience I would highly recommend.
Fantastic fantastic fantastic
By Ramazan K on 24 June 2016 | Verified purchase
Amazing people amazing garage amazing service, fantastic boys! Highly recommend for all your car needs
Excellent service and a quality car
By Nick S on 24 June 2016 | Verified purchase
Easy to deal with. Very pleasant people and no high pressure sales. I will definitely be buying from Martin again.
No problem if you buy a car from Surecar
By Doug T on 23 June 2016 | Verified purchase
We've changed our 2 cars about every 4 years, and wouldn't think of buying through anyone else. We simply look on line, make contact, then visit them for a viewing and test drive. They're always polite and very accommodating yet your never feeling under pressure. We've always (20 years +) used the garage arm (Surecar) of the business without a hint of a problem, so purchasing of cars was simply a progression. Never a problem here
Honest answer... fantastic!! Recommended
By Tom K on 07 June 2016 | Verified purchase
Fantastic!! I put alot of trust in the employees of sure car direct and it was well placed.. they sorted the car in record time and when I arrived to pick it up (an hour late) they were understanding and incredibly polite! The cars they have are to a very high standard and reasonably priced. The staff are incredibly polite and very knowledgeable. I would happily recommend buying a car from sure car direct! They even helped with taxing the car and we're happy to take away my old car until it died on the journey to Bristol. One tiny issue was locating where they are in Bristol.. the road they are on has a tiny entrance onto the main road but this is nothing that would make them loose a star... five stars well deserved!! Thanks sure car direct!
Excellent Buying Experience!
By Simon D on 25 May 2016 | Verified purchase
An excellent experience in buying a used car through Surecar Direct. We visited the dealer after seeing the car advertised on Auto Trader, which was an excellent advert, great description and images. Upon viewing the car we were dealt with by Richard, then Martin who were both very friendly, professional and helpful. The services explained were very comprehensive, to a point I wondered how exact they were, however Surecar have lived up to their promises and provided a thorough excellent service throughout the purchase of the car. One thing that has really stood out as outstanding service above other car sales agents I have dealt with in the past, is how Surecar were prominent in ensuring that the car we were purchasing was provided to a high mechanical standard - this included a thorough check over of the car, Mot which included rectifying any advisories, which included new front coil springs, front discs and pad, also a new tyre - most I was unaware the car required this work!
- 0117 9391649 07855 947142
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|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 17:00|
Possible Alternative times available by appointment.Closed Christmas Eve,Xmas Day & Boxing Day, Easter Sunday
& Bank Holiday Mondays
We always advise to call first before you travel !!